1. Do I really have to go to the dentist every six months? Do I  need x-rays at each visit? 
  How often you go for a dental  exams depends on your oral health needs. The goal is to catch small problems  early. For many people, this means a dental exam every six months. Your dentist  may suggest that you visit more or less often depending on how well you care  for your teeth and gums, problems you have that need to be checked or treated,  how fast tartar builds up on your teeth, and so on.
  Ask yourself the following  questions: 
The answers to these questions  are all factors that affect your oral health. They will help you and your  dentist decide how often you need to visit for dental exams. It's worth noting  that you should not determine your need for dental care on what your dental plan  covers. 
    Do I need x-rays at each visit?  
  How often you need to have  x-rays also depends on your oral health. A healthy adult who has not had  cavities or other problems for a couple of years probably won't need x-rays at  every appointment. If your dental situation is less stable and your dentist is  monitoring your progress, you may require more frequent x-rays.
  If you are not sure why a  particular x-ray is being taken, ask your dentist. Remember that dental x-rays  deliver very little radiation; they are a vital tool for your dentist to ensure  that small problems don't develop into bigger ones.
2. I want to find a new dentist. How can I find one, and how can I  get my records transferred? 
  The first step in choosing a  new dentist is to list your needs, which might include:
Yellow Pages advertising may  also prove helpful. It will list each dentist's location, and may include other  details that will help you in your search.
  Once you have narrowed your  list to two or three names, call the dentists to see if they are accepting new  patients. This initial call may also give you some sense of the office  environment, but there's nothing like the first visit to help you decide if  it's a good match for you. 
  How can I get my records transferred?  
  Original dental records belong  to the dentist who provided the treatment, and not the patient, because dentists  have to keep all of their records for a period of time, as set out by their  provincial dental regulatory body. Once you have selected a new dentist, you  can request that a copy of your records be transferred from your former  dentist. 
  You may be required to sign a  release form from your former dental office and you may also be charged an  administrative fee for having your records copied and sent to another dental  office. If you have questions about the records transfer process in your  province, ask your dentist or contact the provincial dental regulatory body.
3. Does my dentist need to wear gloves and a mask, and how do I  know he or she is using clean tools? 
  Your health is very important  to your dentist. One of the ways that your dentist helps you stay healthy is by  preventing the spread of germs. One of the best ways to do this is to use  barrier protection such as gloves and masks. 
  Your dentist and other dental  team members also wash their hands regularly. In addition, they sterilize  equipment used in the dental office and clean the furniture and fixtures in the  examining rooms. This system is referred to as "standard  precautions." It means that every patient is treated in the same way  because patients don't always know if they're sick. It's always better to be  safe than sorry.
  If you would like to know how  this system is carried out in your dentist's office, ask to be shown how it's  done. Dentists welcome the opportunity to ease their patients' concerns, rather  than have them leave the office with unanswered questions. Once you see the  work that goes into making the dental office a clean and safe environment, you  will feel reassured.
  It is worth noting that even  though standard precautions are used, it is still important to tell your  dentist of changes in your health. This will help your dentist suggest the  right choices of treatment for you.
4. When should I take my child to the dentist for the first time?  
  It's important to get an early  start on dental care, so that your child will learn that visiting the dentist  is a regular part of health care. The first step is to choose a dentist for  your child.
  It may be your own dentist or  one who specializes in treating children (called a pediatric dentist). Once you  have selected a dentist, call the office to find out at what age he or she  prefers to see child patients for the first time. CDA encourages the assessment  of infants, by a dentist, within 6 months of the eruption of the first tooth or  by one year of age.
  It's important to make the  first visit a positive experience for your child - one reason why it's best to  visit before a problem develops. If you think there is a problem, however, take  your child to the dentist right away, no matter what age. 
  If you are a nervous dental  patient, ask your spouse or another family member to take the child for the  appointment. If your child senses that you are nervous, he or she may feel  nervous too. When you talk to your child about going to the dentist, explain  what will happen without adding things like "it won't hurt" or  "don't be scared."
  Be sure to get an early start  on regular dental care at home. Start cleaning your child's mouth with a soft  damp cloth before teeth come in and continue with a soft toothbrush once he or  she has a first tooth. Limit the number of sugary treats you give your child,  and focus on healthy food choices from the very beginning.
5. Why doesn't my dentist just accept payment from my insurance  company? I don't have dental insurance and can't afford to go to the dentist.  What can I do and why does dentistry cost so much anyway? 
  Dental plans, offered by many  employers, are a means to help you pay for your dental treatment. Most  Canadians enjoy dental plans and the insurance companies that provide them are  actually benefit carriers. Carriers reimburse patients based on the level of  coverage decided by the patient's employer. 
  When you visit the dentist,  it's the dentist's role to make a treatment plan based on your oral health  needs. Your needs may be different from what is covered by your dental plan. It  is your right to decide whether or not to go ahead with any treatment. 
  You should not decide based on  what your plan covers. If you agree to have the treatment, it's your  responsibility to pay for it. It is the responsibility of the benefits  carrier's to reimburse you for the amount covered by your dental plan. 
  Many dentists are willing to  contact a patient's benefits carrier, on a patient's behalf, to find out if a  treatment is covered. The patient has to pay the portion that's not covered and  the dentist may offer a payment plan to help. 
  I don't have dental insurance  and can't afford to go to the dentist. What can I do and why does dentistry  cost so much anyway? 
  If you do not have a dental  plan and cannot afford to pay your entire bill at once, ask your dentist about  a payment plan. If you cannot afford care, even with a payment plan, contact  the nearest: 
Dental services may seem  expensive. In Canada, we don't have to pay directly when we visit a doctor or  hospital, so we may not realize the high cost of providing health services.  Overhead costs are high for dentists. They have staff, equipment and other  operating costs. 
  The good news is that you can  avoid costly dental treatment by brushing, flossing and visiting your dentist  regularly for a dental exams. Regular dental exams cost money, but they are  less expensive than fixing serious dental problems that stem from neglect.
6. What's the difference between the bleaching I can do at home  with a kit from the store and the bleaching that my dentist does?  
  Dentists have been doing what's  called "non-vital" bleaching for many years. Non-vital bleaching is  done on a damaged, darkened tooth that has had root canal treatment.  "Vital" bleaching is done on healthy teeth and has become more  popular in recent years. 
  Vital bleaching, also called  whitening, may be carried out in the dental office or the dentist may instruct  the patient on how to do the bleaching at home. There is also a wide variety of  products for sale in stores. Not all products are the same and not all give you  the same results. 
  Different products, including  those used by dentists, may also have different risks and side effects. 
  Here is an overview:
  Whitening toothpastes with  abrasive ingredients are really not bleaching products at all, but work on  surface stain only. These products are sold in many stores.
  Some whitening toothpastes do  contain a chemical ingredient (or "bleach") that causes a chemical  reaction to lighten teeth. Generally, they have the lowest amount of  "bleach." They may not whiten as well as stronger products, but they  have less chance of side effects. These pastes are brushed onto teeth and  rinsed off, like regular toothpaste. 
  Bleaching kits sold in stores  stay on your teeth longer than toothpaste and contain stronger bleach."  These store-bought products do not come with the added safety of having your  dentist monitor any side effects. They also come with a one-size-fits-all tray  that holds the "bleach" and is more likely to leak the chemical into  your mouth. 
  Dentists may use products with  stronger "bleach", but they give patients careful instructions to  follow. They are also trained to spot and treat the side effects that patients  sometimes report during bleaching. In addition, if a tray is needed to apply  the "bleach", dentists supply custom-made trays. Because products  used by dentists are strong, they tend to produce the best results. 
  Patients should be aware that  the long-term use of whitening or bleaching products may cause tooth  sensitivity or tooth abrasion. Please consult with your dentist before using a  whitening or bleaching product. 
7. My dentist is recommending treatment (I know nothing about).  What should I do? 
  Ask questions. It sounds simple  enough, but sometimes we feel embarrassed to ask simple questions. There is no  need to feel that way. 
  You will feel much better, and  be able to make a better decision, if you understand the dental procedure that  is recommended to you. If you don't say anything, your dentist may think that  you already understand. 
  Here are some tips when asking  questions. Ask: 
The final decision about how  and when to proceed with any treatment is yours. To help you understand what is  involved in the treatment, your dentist may give you some printed material to  read. 
  If you have already left the  dental office without asking questions, call back later. Be careful about  getting information from unknown sources, including sources on the Internet.  Some of this information may not be reliable. 
  If, after all of your questions  have been answered you are still uncertain, you may wish to get a second  opinion from another dentist. Often, a second opinion will give you confidence  that your dentist has planned the right treatment for you.
8. How do I make a formal complaints concerning the professional  services received in a dental office in Canada? 
  CDA does is not responsible for  handling complaints since we have no mandate to regulate dentists. Formal  complaints concerning the professional services received in a dental office are  handled by your provincial regulatory body. 
Source: cda-adc.ca